The successful applicant for this role must be available to work Monday to Thursday 09:30-13:00 and Friday 09:00-13:00 (0.47 FTE).

The key responsibilities of this role are to:

• Staff the front desk and perform all associated duties.
• Provide reference and information services to answer direct reader enquiries.
• Advise and assist the public in operation library equipment.
• Advise and assist the public over lost and damaged items, overdue items, membership details and general service matters.
• Shelve items and maintain general order and tidiness of shelves and library.
• Assist as required in all public functions conducted by the library.
• Assist in other clerical job areas as required.
• Process and maintain front desk procedures and tasks.

Essential criteria

• High level of customer service skills.
• High level of written and verbal communication skills.
• Sound knowledge of library service procedures.
• Working knowledge of common reference tools.
• Well-developed ability to use Microsoft Office software.
• Commitment to obtain a Working with Children Clearance, Police Certificate, Responsible Service of Alcohol and Food Handling qualifications, if required.

The successful candidate must also be available to work during the times and days stated above.

Salary package

From $73,715 to $81,411 per annum pro rata, plus 11.5% employer superannuation and additional co-contribution to your superannuation.

Working for the City of Subiaco

We are committed to equal opportunity employment and offer great benefits to help you achieve a positive work-life balance, including (but not limited to):

• Up to 5 weeks' annual leave plus the ability to accrue time in lieu.
• Sustainable travel allowance/parking permit.
• Free membership to Lords Recreation centre.
• Superannuation co-contributions.
• 24/7 employee assistance programme
• Learning and development opportunities.
• Novated lease and salary packaging options.

Application process

Candidates should note that the required working hours for this role are Monday to Thursday 09:30-13:00 and Friday 09:00-13:00 before applying.

If available to work the required hours noted above, please click Apply to submit your application. You will be asked to upload a CV and a cover letter to support your application. If you would like to receive a full PDF copy of the position description, please send your request to recruitment@subiaco.wa.gov.au, referencing this position title.

To be considered for the role, it is essential that you demonstrate in your application how you meet the essential criteria. You should ensure that the information you provide in your application is relevant to the job role and is a true and accurate reflection of your experience and skillset.

As an equal opportunity employer, we encourage applications from candidates of all backgrounds. We recognise that we are strengthened by diversity and are committed to providing a diverse and inclusive work environment in which everyone is included and treated fairly with respect. Applicants must have the right to work in Australia.

The closing date for applications is 20 May 2025. Applications may be considered, and interviews conducted, prior to the closing date. If you are interested in this position, we highly recommend you submit an application as soon as you are able to.