An exciting opportunity has become available for a Business Systems Analyst on a maximum term, full-time period until 24 December 2027.

This role sits in the Business Improvement directorate and supports the improvement of all corporate business systems, with a focus on TechnologyOne ERP solution.

The key responsibilities of this role are to:

• Work with stakeholders to formulate, define and document solutions to enhance corporate systems, using best-practice methodologies and pre-configured ERP solutions.
• Review business requirements and deliver functional specifications, including hierarchy, business rules/workflow, interface implications, outstanding issues, data analysis, and relationships.
• Identify opportunities where technology can assist or enhance organisational business services, actively reviewing current systems, business processes, and workflows.
• Oversee the implementation, support, and continuous improvement of the CIty's ERP system, ensuring optimal performance, qualify and data integrity. 
• Analyse and optimise asset management processes to align with organisational goals.
• Develop and maintain documentation and training materials specific to the ERP.
• Undertake change management tasks/issues for all systems, ensuring effective communication and implementation to the user base.
• Perform system testing for enhancements/upgrades and assist users during User Acceptance Testing (UAT).
• Develop and deliver high-quality test scenarios and test plans.
• Conduct initial process testing of core application changes using appropriate testing policies, processes, templates, tools, and standards.
• Deliver training assistance to key users for new or improved functionality and provide ad-hoc one-on-one support as required.
• Coordinate and/or conduct user application training sessions.
• Develop, update, and maintain system and user documentation, including manuals, standard operating procedures, and technical guides for information systems staff, developers, administrators, and end-users.
• Assist and support users in developing and maintaining business-specific process documentation.

Essential Criteria

• A relevant tertiary qualification/industry accreditation or extensive relevant experience.
• Proficient in detailed business analysis, process mapping, and documentation.
• Strong negotiation and interpersonal skills to guide users in system usage.
• Substantial knowledge in data structures, technical relationships, and reporting requirements.
• High level skills in project management methodologies, techniques and practices.
• Substantial experience in implementing, configuring, and supporting ERP solutions.
• Extensive experience in implementing modules in a Local Government system, preferably TechnologyOne preferrably in property and rating. 
• Extensive experience working with business stakeholders producing business process workflows.
• Experience translating business requirements into effective solution designs.
• Demonstrated experience in change management methodologies.
• Demonstrated experience working with external vendors, consultants and other contractors

Salary Package

In line with the City of Subiaco Inside Staff Industrial Agreement 2025, this position is classified as a Level 8. The salary range is $122,200.00 to $130,520.00 per annum pro rata, exclusive of superannuation. 

Working for the City of Subiaco

We are committed to equal opportunity employment and offer great benefits to help you achieve a positive work-life balance, including (but not limited to):

• Sustainable travel allowance/parking permit.
• Free membership to Lords Recreation centre.
• Health Insurance Corporate Memberships discounts.
• Superannuation co-contributions.
• 24/7 employee assistance programme.
• Learning and development opportunities.
• Novated lease and salary packaging options.

See what other benefits the City can offer you here: https://www.subiaco.wa.gov.au/your-council/who-we-are-en/working-here/benefits 

Enquiries about this role can be made to Leila Naderi - Coordinator Business Systems at leilan@subiaco.wa.gov.au

Application Process

To apply for this position, please click Apply or alternatively Apply with Seek to submit your application. You will be asked to upload a CV and a cover letter to support your application. If you would like to receive a full PDF copy of the position description, please send your request to recruitment@subiaco.wa.gov.au, referencing this position title.

To be considered for the role, it is essential that you demonstrate in your application how you meet the essential criteria. You should ensure that the information you provide in your application is relevant to the job role and is a true and accurate reflection of your experience and skillset.

As an equal opportunity employer, we encourage applications from candidates of all backgrounds. We recognise that we are strengthened by diversity and are committed to providing a diverse and inclusive work environment in which everyone is included and treated fairly with respect. Applicants must have the right to work in Australia.

The closing date for applications is 29 May 2026. Applications may be considered, and interviews conducted, prior to the closing date. If you are interested in this position, we highly recommend you apply as soon as you can.