This role sits in the Technical Services directorate and will provide a high standard of customer service and administrative support in a professional, efficient and courteous manner.

The key responsibilities of this role are to:

• Answer all incoming phone calls, CRM, TechOne/CIA and email inquiries, politely and efficiently to both internal and external stakeholders.
• Provide administrative support to the Manager, Coordinators and Officers within the Parks & Environment Branch.
• Complete formatting of letters, memos, tenders and other documents as required.
• Maintain Parks and Environment services hard copy filing system.
• Ensure all corporate documents are saved into the City’s records keeping system.
• Maintain and update the Branches web pages.
• Responsible for the processing of utility bills.
• Responsible for raising purchase orders and authorising payments as per delegations.
• Manage the park booking process for events and functions in the City’s parks.
• All other duties as required.

Essential criteria

• Highly developed and proven interpersonal and communication skills
• Demonstrated ability to establish, develop and maintain new systems, strategies and procedures
• Excellent written and oral communication skills
• Adaptable and willing to accept and engage in Change Management/Processes
• Well-developed ability to use corporate computer systems such as TechOne/CIA, CRM, CM9, Microsoft Office suite (Word, Excel, Outlook, PowerPoint)
• Certificate or Diploma in Business Administration, Customer Service and/or other relevant experience.

Salary Package

From $73,715 to $81,411 per annum pro rata, plus 11.5% employer superannuation and additional co-contribution to your superannuation.

Working for the City of Subiaco

We are committed to equal opportunity employment and offer great benefits to help you achieve a positive work-life balance, including (but not limited to):

• Up to 5 weeks' annual leave plus rostered days off.
• Sustainable travel allowance/parking permit.
• Free membership to Lords Recreation centre.
• Superannuation co-contributions.
• 24/7 employee assistance programme
• Learning and development opportunities.
• Novated lease and salary packaging options.

Application Process

To apply for this position, please click Apply or Apply with Seek to submit your application. You will be asked to upload a CV and a cover letter to support your application. If you would like to receive a full PDF copy of the position description, please send your request to recruitment@subiaco.wa.gov.au, referencing this position title.

To be considered for the role, it is essential that you demonstrate in your application how you meet the essential criteria. You should ensure that the information you provide in your application is relevant to the job role and is a true and accurate reflection of your experience and skillset.

As an equal opportunity employer, we encourage applications from candidates of all backgrounds. We recognise that we are strengthened by diversity and are committed to providing a diverse and inclusive work environment in which everyone is included and treated fairly with respect. Applicants must have the right to work in Australia.

The closing date for applications is 3 April 2025. Applications may be considered, and interviews conducted, prior to the closing date. If you are interested in this position, we highly recommend you submit an application as soon as you are able to.